Human resource management practices in organised fresh fruits and vegetables retail outlets

Abstract

Human resource is an important asset in food and grocery retail industry. Many top companies have made human resource (HR) a strategic partner in their operations. Human resources are significant strategic levers and the sources of sustained competitive advantage. Therefore, human resource management (HRM) practices should be central to the organizational strategy (Shahnawaz and Juyal, 2006). People have to be motivated and managed by the use of good HR practices and be given the opportunity to develop and use their skills to create goods and services which can be sold. If the knowledge they are creating cannot be embedded in goods and services that are in demand, then this human capital will have no value to the business (Barney, 1995). In the present study an attempt was made to know the profile of employees in organized fresh fruits and vegetables retail outlets and to study human resource practices in organized fresh fruits and vegetables retail outlets.